Shipping policy
Shipping Policy
Last Updated: 22.04.2025
Thank you for visiting and shopping at bigizmart.com. Below are the terms and conditions that constitute our Shipping Policy.
Shipping Locations
We currently ship to the following countries:
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United States, Canada, New Zealand, Australia and United Kingdom
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If you are unsure whether we ship to your country, please contact our support team before placing an order.
Processing Times
All orders are processed within 1–5 business days. Orders are not shipped or delivered on weekends or holidays.
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Delays may occur during high volume seasons or due to unforeseen circumstances.
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Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Times
Our products are shipped directly from our suppliers, primarily located overseas (e.g., China or USA), which may affect delivery times.
Estimated delivery times:
| Region | Estimated Shipping Time |
|---|---|
| United States | 7–25 business days |
| Canada | 7–25 business days |
| Australia/NZ | 7–25 business days |
Please note: These are estimated delivery times. Actual delivery time may vary depending on your location, local customs, and postal services.
Shipping Costs
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We offer Free Standard Shipping on all orders over $[Insert Amount].
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Orders below that amount may incur a flat shipping fee of $[Insert Amount], calculated at checkout.
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Express shipping (if available) will be calculated and displayed during checkout.
Split Shipments
Because we work with multiple suppliers, items in your order may be shipped separately. Don’t worry – you'll receive tracking info for each package!
Customs, Duties & Taxes
Bigizmart is not responsible for any customs and taxes applied to your order.
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All fees imposed during or after shipping (tariffs, taxes, customs, etc.) are the customer’s responsibility.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Lost, Delayed, or Stolen Packages
If your tracking information shows "delivered" but you haven’t received your package:
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Check your mailbox, front door, or neighbors.
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Contact your local post office.
If your package is still missing, contact us at bigizmart@gmail.com within 7 days of the marked delivery date. We’ll do our best to help you out.
Questions?
If you have any questions about shipping or delivery, feel free to contact our support team at bigizmart@gmail.com. We’re happy to help!